TRANSPORTATION SERVICE

Pick up and drop off service for the following locations:
Disney's Fort Wilderness Resort & Campground
Disney's Art of Animation
Disney's Port Orleans Riverside
Disney's Yacht Club

Reserve a spot on our van and get a seamless ride to and from our center. Disney's Fort Wilderness Resort & Campground and Disney's Yacht Club guests can reserve a spot on our van and we will pick up and
drop off your pup from where you are staying.

**NEW** Starting January 15, 2024 this service will be available for Disney's Art of Animation and Disney's Port Orleans Riverside guests.

This transportation service is available to all grooming or daycare/overnight boarding stay clients (schedule listed below).


PICK UP
Disney’s Yacht Club Resort & Port Orleans Riverside Resort: 7 AM - 7:30 AM
Disney’s Art of Animation Resort & Disney’s
Fort Wilderness Resort & Campground: 8:30 AM - 9 AM


DROP OFF
Disney’s Yacht Club Resort & Port Orleans Riverside Resort: 8 PM - 8:30 PM Disney’s Art of Animation Resort & Disney’s
Fort Wilderness Resort & Campground: 9 PM - 9:30 PM


Interested in adding this service to your existing or new reservation? Call (407) 209-3126 to add it for only $25 round trip!!!
Space is limited - call now 🙂

FAQs

How do I reserve transportation for my pup?
Please call us at 407-209-3126 to add this services to an existing or new reservation. Space is limited so call now!

When do I pay for the transportation service?
Full payment for the transportation service will be taken upon making the reservation.

Where will my dog be picked up?
In any of the 4 locations listed - ask a customer service representative for specifics.

Are there any special requirements for dogs traveling with you?
Yes, your dog must be up to date on our vaccination requirements. They must be at the pick-up location before the specific pick up time and have a leash & collar/harness. For now, we are only able to accommodate pups under 50 lbs. and other types of animals will not be accommodated until further notice.

What happens after my dog gets picked up?
Once your pup gets picked up, we will check him into our system. We will arrive at Best Friends Pet Hotel and your pup will be transported either to his room/kennel, group play or grooming – depending on what the reservation indicates.

Can I cancel this service if my plans change?
Yes, once you make your reservation you will have 48 hours to cancel and receive your full payment back for the transportation service.

How does my dog get transported back to me?
Your pup will be taken back to either of the 4 locations at the specific times listed above. Owners must be at the location no later than the designated time. Once your dog is picked up, he will be checked out of the system.

If you would like to add this service to an existing or new reservation, call (407) 209-3126 to add it on for only $25 Round Trip!!
Space is limited so call now!

MOBILE APP
  • Best Friends Home Office
  • 535 Connecticut Ave, Suite 305
  • Norwalk, CT 06854
  • (203) 750-5200